One2One Aotearoa is a newly established provider of individualised and flexible supports to people with disability (tāngata whaikaha) and their family/whānau in MidCentral DHB region. The MidCentral region covers the city of Palmerston North, the districts of Horowhenua, Manawatu and Tararua, and the Otaki ward of the Kapiti Coast District. One2One will support people with all types of disability to remain living in their family/whānau home, live with a host family or move into their own home in the community. One2One does not provide any group home, day centre or other congregate care services.
One2One is committed to work in partnership with each person with disability to plan and receive supports that meet their individual needs and preferences from people that they choose and trust.
People with disability who are allocated personal budget funding through the Disability Transformation System or other sources have a wide range of options as to how they use their funds and how their supports are provided to them.
The individualised arrangements that are most commonly used by people who have control over their own personal budgets are described in the website to help people determine what arrangement might best work for them. What connects all of these arrangements is that the person is always in control of:
Naturally, people are free to choose any mix of arrangements that better suits them at any time they wish – and are free to change their minds at any time.
You may prefer an arrangement where you employ or contract your own support people, but have One2One assist you with planning and implementing your supports - as well as managing and administering your funds. Planning and support from One2One will include, among other things:
Management and administration from One2One will include:
One2One offers you several ways of engaging your own support people under this arrangement. One way is for One2One to organise for you to be registered with IRD under its own umbrella registration so that you can employ and pay your own support people.
Another way is for you to engage an independent contractor to provide your supports. The advantages of using independent contractors is that you have fewer legal responsibilities and, while you might not have as much control over who the actual support person will be each time, you retain the flexibility to adjust your support arrangements to suit your changing needs and interests.
Some people do not want all the hassle of managing their own support people, but they still wish to be the employer. If you would like someone to help you recruit, train and supervise your support people, One2One can advise you on engaging a private co-ordinator to undertake those tasks on your behalf and under your supervision.
Tiare lives with a family friend in a three-bedroom house in a suburb of Palmerston North. Tiare joined One2One Aotearoa in 2019 after having been supported for several years by two other service providers. Tiare said, ‘My previous providers of 26 years were very detached and analytical. There was distance between what they were doing and “me”. They were outside of my perspective, looking in. They needed to see it from me, from the inside. They were dismissive and unsupportive of my needs.’
Since she has been with One2One Aotearoa, Tiare says that her supports now arrive consistently and reliably. She does not have to worry whether they will turn up or not. One2One has enabled Tiare to have more choice and control over her supports – who provides those supports, when they are provided and how they are provided. In Tiare’s own words, ‘Yes, I took a chance with One2One. I trust them. They understood where I was coming from. I felt liberated. Now, I can breathe a little bit of fresh air. An environment, that encourages innovation, greater alignment to consumer needs [my needs] and more open.’
Tiare has recently joined the local Tennis Club and assists as a volunteer in administration and preparing morning/afternoon teas on Sundays. Tiare is also pursuing a microbusiness (dressing up dolls). She hopes her project will flourish and is exploring whether she will enrol for a fashion design course at the local design school.
You may prefer a support arrangement that leaves you with the least administrative hassle or legal responsibility. If you prefer this type of arrangement, you can ask One2One to co-ordinate your services and employ support people on your behalf. In other words, One2One:
Each person who chooses this type of arrangement is allocated a One2One co-ordinator (kaiwhakahaere). Each co-ordinator works with an average of 10-12 people, ensuring that they get to know you well and can remain in close contact. One2One will charge you an additional fee to cover the cost of your co-ordinator.
There are a number of specific support arrangements from which you can choose, and from which you can also ‘mix and match’. Popular support arrangements that are offered by One2One are described below.
The Homesharer arrangement appeals to those who feel that the best living arrangement is to move in with a person, couple or family who can provide needed supports. The homesharer is carefully matched to you and your needs and preferences – and their ability to provide a safe, secure, comfortable and welcoming home. Homesharers can be younger parents with one or two of their own children living at home, middle-aged parents whose children have left home, older couples or single people who may be of any age. You may move into the homesharer's home or the homesharer may move into your home.
Identification and matching of homesharers is a very careful and thorough process, with you at the centre of decision-making at all times: before and after any arrangement has commenced. One2One provides training to homesharers to further ensure they are competent and suitable to have you living with them. Homesharers are visited regularly by the One2One co-ordinator to ensure that the arrangement is running smoothly for everybody involved.
The Mentor arrangement, as the name suggests, is less about direct support provided at agreed times by a One2One personal assistant. It is more about a One2One mentor (te poipoia) being there at the right times, and on-call at other times, to help you make better decisions and take the right actions by understanding the consequences of not doing so: such as being unable to remain living in your home. One2One mentors also connect you into your local community, assisting you to develop useful skills and to fulfil valued roles in society.
The Flexible Supports arrangement involves a One2One personal assistant or kaiāwhina (personal assistant our name for support workers because it underlines that fact that you are in control) providing agreed support when, where and how you decide. This support could be in your home, in the community, at college or university, in a regular workplace, at a recreation centre, in a gym, at the pool or on holidays.
Craig had been with a traditional service provider for many years, but the family chose to switch to an Individualised Funding host. Craig’s mother managed the funding and dealt with the IF host (employing a cleaner and a mentor for Craig). She said, ‘Although I had greater flexibility in managing the support workers for my son, I was struggling with the host system. There were challenges in working the portal in their portal system and challenges in ringing for assistance to put it right.’
Craig’s parents recently retired and they wanted to have some greater freedom for themselves. In early 2019, they decided to switch Craig’s funding to One2One Aotearoa. Craig has two One2One Personal Assistants who assist him with independent living, meal selection, food shopping and exercise. Craig attends Studio Rubix to help maintain body balance, muscle toning and strength. He is also enrolled at designer school, where he recently passed his Level 3 with flying colours.
Craig says he is looking forward to his continuing involvement with the designer school through his art, photography and computer graphics pursuits. Craig’s parents report that they feel more ‘stress-free and are getting the best out of One2One for our son’s support.’
Sylvia uses a wheelchair and recently moved her support funding to one2one to, in her own words, ‘have greater choice over my staff selection to assist me with household tasks.’ Sylvia’s personal assistants, who are employed by one2one but are chosen by Sylvia, organise her weekly transport, help her to move around her neighborhood, catch up with people she knows or visit the local pool. They also help Sylvia to look after her dog, Lexi, and to take her for a walk every day. Sylvia’s personal assistants accompany her to medical appointments, if she requests.
With her new-found freedom and support, Sylvia is looking forward to attending the World Wearable Art show in Wellington later this year. In Sylvia’s words her personal assistants are ‘kind, polite and respectful. It is definitely a change for the better in my life. I would recommend this change to anyone who would like more choices and control over their lives.’
what you and One2One jointly believe and commit to achieve...
(how we will work with you)
B.Psych., M.App.Psych., Ph.D.
CHAIRMAN
B.Psych., M.App.Psych., Ph.D.
CHAIRMAN
Greg is a clinical and educational psychologist who has supported people with disability in their own homes, their own jobs and the wider community for 40 years. In 1984, as a result of his Master’s research he established Australia’s first open employment service for people with disability and contributed to the establishment of a further 100 such agencies around Australia and across the region. In 1987 he was appointed Director of Country Services with the Western Australian Disability Services Commission of Western Australia. During this time he established Local Area Co-ordination and expanded it across Western Australia over the ensuing seven years. Local area co-ordination, and its variants, now also operates across Australia and in several other countries,. In 1987, Greg was the joint winner of the inaugural National Disability Research prize for his pioneering work in open employment for people with intellectual disability and, in 2010, was an inaugural inductee into the Disability Employment Australia Hall of Fame. Greg was formerly National President of the Australasian Society for Intellectual Disability (1995 - 1997) and of National Disability Services (2003 - 2005). He is currently Chairman of My Place WA: an individualised disability support provider that he co-founded in Western Australia in 1996 and which now supports more than 400 people with disability to live in their own homes with the individualised support they need and want.
B.Sc. Hons, Industrial Economics, MBA
MANAGING DIRECTOR
.Sc. Hons, Industrial Economics, MBA
MANAGING DIRECTOR
Lawrence worked in Borneo for 30 years in the corporate sector before moving his family
to Palmerston North in 1999 to seek a better life for his family, in particular his
eldest son who has Down Syndrome. Since coming to New Zealand, Lawrence has had a focus
on advocating for his son and promoting the role of families within support
relationships.
In 2008, Lawrence initiated a family governance group (FAST) with four families.
FAST has guided family members with disabilities to lead meaningful, independent and
sustainable lives in their communities.
In 2010, Inclusion Aotearoa, of which Lawrence was a co-founder, was awarded the
original Local Area Coordination demonstration contract. The LAC program now operates
across three locations in New Zealand under new operators. Lawrence has also worked
part-time with three other service providers with a disability and mental health focus.
An important part of these roles for Lawrence was the opportunity to advocate for
families in ‘service provider’ conversations. Lawrence represented families in the
co-design of the Disability Transformation System group. This work encouraged Lawrence
to think about how New Zealand families could have more ‘choice and control’. From this,
Lawrence has developed One2One Aotearoa.
Dip.Ed., B.Ed., Grad.Dip.Special Ed.
DIRECTOR
Dip.Ed., B.Ed., Grad.Dip.Special Ed.
DIRECTOR
Born and educated in Christchurch, Peter arrived in WA in 1978 after teaching in country locations around New Zealand. Peter’s interest in disability was stirred after he commenced as a teacher in a large special education school in Perth. From within the school system, he supported students to have greater opportunities in the local and wider community. In 1985, was promoted to the position of principal at a regional special education school. A key focus of his tenure was to provide support to teachers of students with disability in regular primary and secondary schools to progressively integrate the students with disability attending the special school into their local primary and secondary schools. In 1988, Peter was appointed inaugural Local Area Co-ordinator with the Disability Services Commission to support people with disability and their families living in the Lower Great Southern region of Western Australia. In this newly created position, the forerunner to more than 200 such positions around WA, he pioneered the development and delivery of supports that were individualised and reflective of what people with disability and their families wanted. In 1994, Peter moved back to Perth to manage the expansion of Local Area Co-ordination in the metropolitan area. Two years later, he was appointed inaugural Managing Director of the newly established My Place in Western Australia - a position he held for 13 years. He continues as a Director of My Place and consults to like-minded organisation in Australia and New Zealand.
B.Eng. Hons., Ph.D.
DIRECTOR
B.Eng. Hons., Ph.D.
DIRECTOR
Growing up with a brother who has a disability, Sue understands the challenges of
navigating the disability system in New Zealand. The issues faced by her family in
creating a better life for her brother motivates her to help others in the community.
She believes that individuals with disability should be empowered to live a life of
choice and is excited to support this through one2one Aotearoa.
Born in Malaysia, Sue immigrated to Palmerston North when she was nine years old.
She has an undergraduate degree in environmental engineering with honours and also
completed a Doctor of Philosophy in Agricultural Engineering at Massey University. In
her free time, she enjoys baking and is a certified fitness instructor.
We are looking for people who would like to move in with a person with a disability in a comfortable, well-located and well-equipped house organised through One2One.
We are looking for people who would like to have a person with a disability live with them. One2One can meet the cost of any needed modifications, equipment or furniture.
We are looking for people who would like to spend several hours for one or more days each week, including week-ends, being a companion to a person with a disability as they pursue their own interests in the community.
We are looking for people who would like to become a mentor to a person with disability to help them make better decisions and take the right actions by understanding the consequences of not doing so. You will also help connect them to their local community, assisting them to develop useful skills and to fulfil valued roles in society.
Your duties as a personal assistant (kaiāwhina) with One2One will vary greatly, depending on the person you are supporting. Some of the more common duties include:
If you feel the outlined requirements and duties at One2One are suited to you and would like to express your interest in a future position, please select either OPTION 1 or 2 or call us on 06 355 1323.
Our PDF Acrobat expression of interest form is available for download to apply for a position as a personal assistant with One2One.
To apply online for a position as a personal assistant with One2One. Please use our electronic expression of interest application form.
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One2One
Address: 74 The Square, Palmerston North, 4410, New Zealand
Telephone: 06 355 1323
e-mail: [email protected]
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